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  • What is the life expectancy of massage chairs?
    On average, massage chairs last 8-12 years. Depending on the usage and care, they may last up to 20 years.
  • Is there any mechanical maintenance that needs to be done on the chairs?
    No, the chairs are self-maintaining and do not require maintenance.
  • Do you fix other brand chairs?
    We do not fix other chair brands, but we may be able to refer you to another a technician who can fix your chair.
  • If the chair breaks, who do I contact?
    You will contact customer service of your chair's brand company. The number is available on the remote (under settings), in the manual, or on the brand website. We only work with companies that provide reliable customer service, so please let us know if you have any trouble getting your chair repaired.
  • Do you deliver out of state?
    Yes. If you live within a 100-mile radius of an airport, we are able to deliver your massage chair and send a technician to assemble it. If you are not sure, please contact us.
  • How fast can you deliver?
    Delivery times depend on a number of factors including location, inventory, and time of year. If you live near the DFW area in Texas, we will be able to deliver it to you faster. If you would like a more accurate estimate, please contact us.
  • What is the warranty on the chairs?
    Chairs come with a 3-year warranty. An extended 2-year warranty can be purchased for an extra fee.
  • Can we return the chair?
    Yes. However, because our returned chairs can only be re-sold as used chairs, we require a fee for returning chairs. We do our best to help you find the best chair for you, and we pride ourselves on our customer satisfaction rate. If you are wanting to return a chair, please call us to discuss if we can exchange your chair for another that is more to your liking.
  • Does these massage chairs have body scanning?
    Yes, chairs in the store except for the Sol does body scanning. The accuracy of the body scan differs from chair to chair. Chairs that do a deep tissue massage perform more detailed scans to more accurately target muscle groups in the body.
  • Do the chairs have memory so you can save your own customized massage?
    The Panasonic MAJ7 does have that feature.
  • Can people with pacemakers sit in a massage chair?
    Although the general consensus among massage chair distributors is that massage chairs are contraindications for people with pacemakers, many massage chair owners with pacemakers have had little to no affect on their pacemakers. We strongly recommend consulting a heart specialist before purchasing a massage chair.
  • I'm pregnant. Is it safe to sit in a chair?
    Although no research thus far has linked massage to miscarriages, we recommend that you consult your doctor before purchasing a massage chair.
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